Coaching Skills for Managers
Duration
1 Day
Suitable For
All managers responsible for the performance and development of their team members/ Whether coaching formally or informally this interactive practical workshop will equip participants with the skills and confidence to undertake coaching conversations.
Objectives
By the end of the course delegates will be able to:
- Define coaching and where it sits with mentoring, counselling and other interventions.
- Understand how people learn and its impact on coaching
- Describe the key skills of coaching.
- Utilise a number of coaching models.
- Undertake challenging and structured coaching sessions.
Course Content
Principles of coaching
- Definition
- Key skills
- Do’s & dont’s
How people learn
- Learning styles
- Kirkpatrick’s evaluation model
Coaching models
- Coaching spectrum
- GROW
- CLEAR
Key skills
- Contracting
- Support & challenge
- Questioning
- Listening
- Use of metaphor
Planning how and when to apply new tools/skills
- Practical exercise
- Action planning